Shipment Policy

At AltaFitShop, we are committed to providing a seamless shopping experience, which includes fast, reliable shipping. Below are the details of our shipping policy:

Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed after 3 PM or on weekends will be processed the next business day.

Shipping Methods and Delivery Times

We offer a variety of shipping options to suit your needs. Shipping times may vary depending on your location and the selected shipping method:

  • Standard Shipping: Typically arrives in 5-7 business days.
  • Expedited Shipping: Typically arrives in 2-3 business days.
  • Express Shipping: Typically arrives in 1-2 business days.

Please note that delivery times are estimates and may vary depending on weather conditions, shipping carrier delays, or other unforeseen factors.

Shipping Charges

Shipping costs are calculated at checkout based on your order size, weight, and delivery address. We strive to keep our shipping rates affordable for all customers.

  • Free Shipping: Enjoy free standard shipping on orders over $200
  • Flat Rate Shipping: A flat fee of $40 applies to orders under the minimum for free shipping.

Order Tracking

Once your order has been shipped, we will send you an email with tracking information, so you can follow your package’s journey to your doorstep.

Shipping Restrictions

We currently ship to [list countries or regions]. If you’re located outside of these areas, please contact our customer service team, and we’ll do our best to accommodate your request.

Lost or Damaged Packages

While rare, packages may occasionally get lost or damaged in transit. If this happens, please contact us within 7 days of receiving your tracking information so that we can investigate and resolve the issue. We will assist you with filing claims with the shipping carrier and, if necessary, send out a replacement.

Address Accuracy

Please make sure the shipping address you provide is accurate and complete. AltaFitShop is not responsible for shipping delays or lost items due to incorrect or incomplete addresses provided by customers.

International Shipping

For international orders, additional customs fees, duties, or taxes may apply depending on the destination country. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information before making a purchase.

Contact Us

If you have any questions or concerns about your shipment, feel free to contact us at [customer service email or phone number], and our team will be happy to assist you.